IMPACT STUDY

Umniah

1,100+ KPIs on an open, real-time data platform

PRODUCT

Data Fabric and Data Platform

INDUSTRY

Telco

COUNTRY

Jordan

An open platform for daily and real-time decisions

Umniah needed a modern data lakehouse that could replace its legacy warehouse, scale with growing digital channels, and support decisions on data in motion without disrupting the surrounding data landscape.

01 /

Challenge

The operator required real-time decisioning, self-service machine-learning deployment, uninterrupted migration of legacy use cases, stronger data quality, and full privacy compliance. The new platform also had to reduce deployment, maintenance, evolution, and operating costs.

02 /

Solution

Replace the legacy warehouse with an open-source data platform. Process data in motion and expose real-time APIs. Deploy machine-learning models at scale through self-service workflows. Apply masking, access controls, consent, enrichment, and data-quality controls.

03 /

Impact

Cross-functional teams use the platform for daily and real-time insight, while real-time processing and APIs trigger offers based on recent subscriber usage and geographic coverage.

1,100+

KPIs generated across business teams.

Real time

Offers informed by current usage and location.

Lower TCO

Open infrastructure that scales with more channels.